M.Sc. Johana Palacio Arroyave

Professional Experience

Since 2024 | CAT Catalytic Center, Germany

– Administration Manager: drive project execution and operations, manage human resources at CAT, control budgets and finances, support project reporting and public communication including online presence.

2015 | Trotec GmbH, Heinsberg, Germany

– Team Leader Online Sales Spain: built and led high-performing sales team, managed customer service, order fulfillment, complaints, and optimized e-commerce & SEA campaigns.

2013 | United Brands Marketing GmbH, Bonn, Germany

– Marketing & Sales Intern: supported key accounts, CRM, and international trade shows & events.

2010 | Litoempaques S.A.S., Medellin, Colombia

– Logistics Coordinator: production planning, scheduling, and BASC compliance.

2009 | Cadena S.A., Medellín, Colombia

– Production Intern: improved workflows, productivity, and efficiency.

2008 | University of São Paulo, Brazil

– Research Assistant: industrial system reliability modeling and risk analysis for investment decisions.

Curriculum vitae and education

Apr 2015 – Jul 2015 | Heck & Buchholz GmbH,

Aachen, Germany – Project Management (Professional Development), TÜV Rheinland & Six Sigma Green Belt

Sep 2011 – Oct 2013 | Hochschule Niederrhein,

Mönchengladbach, Germany – MSc. Management, Textile Trade & Technology, Focus: Trade and Retail.

Jan 2004 – Mar 2009 | University of Antioquia,

Medellin, Colombia – BSc. Industrial Engineering, Focus: Production Management and Planning (SCM)

Jan 2008 – Dec 2008 | University of São Paulo,

São Paulo, Brazil – BSc. Production Engineering (Exchange Program)

Selected publications

Palacio J., Patino C., Carazas F. and Souza G. Application of Markovian Processes for the risk-based decision making. In International Conference on Computers & Industrial Engineering (CIE). pp. 1279-1284. Troyes, France. IEEE, 2009.